operational excellence, effective query resolution
A promise is only as good as the people who make it – and our passionate and experienced fund administrators ensure that we deliver on ours!
We also boast a powerful, fully integrated administration and accounting system that:
Ensures our ability to submit audited financial statements consistently within the prescribed deadline
Is developed and maintained by our in-house software team
Is used extensively in Africa (with one such client utilising our software to administer more than 450 000 members)
key features
01 | Financial Records
Accurate and reliable record of a retirement fund
Paperless environment
02 | Communication
Monthly system generated reports
Access to a smart phone app & online portal
03 | Investment Administration
Trustee mandates, policies and instructions
Tracking information for the Reserve Bank and the Financial Services Conduct Authority for Regulation 28
04 | Home Loans
Opportunity for members to invest in their homes
Accurate and simple paperwork
Funds registered with the National Credit Regulator
05 | Monthly Asset and Liability Matching
Ensures assets and liabilities match on a monthly basis
06 | Payment of Benefits
Adherence to Service Level Agreement deadlines
Communication with HR and members to ensure all parties are aware of payment progress
Expertise and experience with SARS
Direct link to banking records
Direct access to bank verification of recipient accounts
* Tennant Administration Services is a registered retirement fund administrator.